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Ship Reviews
Based on 63 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
Fabulous Trip
September
Pros: ship size, general passenger age, excellent food and staff
Cons: Had to use tenders to go ashore on 2 ports.
Recommended: Yes
We had a great time.
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Cruising thru Canada
September
Pros: Beautiful ports, nice scenery, some fall foliage, friendly and helpful staff
Cons: None that I can think of
Recommended: Yes
We were in Quebec at the perfect time for fall foliage, but about 2 weeks too early on PEI and Nova Scotia. The staff on the Zuiderdam are very helpful and so very friendly.
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Canada and New England
September
Pros: Staff - every person was positive, friendly, helpful. They would go out of their way to help. Also, the food was incredible.
Cons: Took 2-3 days before the computer glitch was fixed. Tom's key card kept failing and the shore excursions only showed one ticket per event even though we booked two tickets many months previoususing multiple trips to customer service. The morning the toilet overflowed was not fun either.
Recommended: Yes
All in all, a good trip but not a great one. The ship was kept way too cold, many people complained about it, yet the problem was never remedied. I feel it might have contributed to me coming down with Covid.
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Marvelous vacation cruise
September
Pros: Great service, food and drink. Enjoyed each location visited.
Cons: Excursion trip to Peggy’s Cove was way too short.
Recommended: Yes
Strongly recommend extended stay in Quebec if you can
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Holland does a great job. Need a different port
June
Pros: Service, Service, Service!
Cons: Water leaks, stained carpet and mildew smells
Recommended: Yes
Holland does a great job making you feel special. Dining Hall food could have been better. Amsterdam port was shoddy. Our luggage got soaked from rain due to the suitcases sitting out in the open without any cover. My suit coat was soaked inside my suitcase. We had to stand outside waiting for our taxis and the traffic for pickup was terrible. I dont recommend this port.
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Holland America brought their A game
January
Pros: Officers and Staff, The Entertainment and Guest Speakers make this cruise an enjoyable experience.
Cons: Food in the Lido Market could be hotter. More storage in the stateroom
Recommended: No
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2024 World cruise/Holland America Zuiderdam
March
Pros: The crew are the BEST in the industry. They work hard to remember you and your preferences, your name and to make the voyage as special as they can. The ship was not full which made it even easier to find your own space and enjoy the activities or spend quiet time.
Cons: Menus are substantial but food is not consistently hot or cooked as you prefer. Live entertainment (from off the ship) is four nights a week plus the singers/dancers on the main stage = five nights a week - then a movie and it may be dark one night or a cultural show. Entertainment was good to very good (there is also the Rolling Stone Lounge, the Billboard/piano players, Explorers Lounge and Ocean Bar trio). This ship was not built for a world cruise so closet space is limited. When you ask, they provide portable drawers and clothing racks.
Recommended: No
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